Weโve designed our pricing plans to be clear and easy to understand. No convoluted pricing tables with dozens of add-ons. We believe in making it simple to see what you get at each level and ensuring thereโs a fit for different business needs.
Our pricing is straightforward. No hidden fees, no fine print, no surprise charges. You get what you pay for, and weโll always be upfront about whatโs included in your plan. If we ever need to adjust prices, itโll be transparent, communicated well in advance and reasonable.
We believe that forever free plans create the wrong incentives and arenโt sustainable. We donโt want to rely on selling your data or pushing aggressive upsells. Weโre building a product that you can trust, one that genuinely has your back. Our goal is to deliver a tool that brings real value to your business, and weโre confident youโll be willing to pay for something that helps you succeed.
We currently offer annual pricing only because we invest in every customer account we onboard. By negotiating our third-party costs on an annual basis, weโre able to pass those savings onto you. We understand this is a commitment, which is why we offer a free trial so you can experience the platform before making a decision.
When itโs time for renewal, weโll notify you well in advanceโboth on the platform and by email. No sneaky renewal tricks, no confusing grace periods. We want to make it easy for you to make the right decision, whether itโs to renew or to cancel.
We donโt believe in charging you more just because youโve added a few extra users. Our pricing model is designed to reflect the value you get over time, not just an arbitrary user count. You should feel good about continuing to pay because we consistently deliver value, not because youโre locked in with no other option.
Our pricing reflects the value we delivery to your business, and the size of your team helps us gauge that value. As your headcount grows, platform usage naturally increases, which also impacts the cost of maintaining and supporting your account. However, we know that business needs change. Thatโs why we include 20% flexibility in your team size during your contract period. If your headcount increases or decreases by up to 20%, your price stays the same. Weโll only revisit pricing at renewal time or if your team size goes beyond that range, giving you the freedom to scale without immediate cost concerns.
We set our prices to reflect the quality of service and value you receive. We know that higher prices bring higher expectations, and weโre committed to pushing ourselves to constantly innovate and deliver more. Weโd rather have fewer, happier customers than scale up with a mediocre product.
We donโt believe in drastic price increases at renewal. Yes, prices may need to adjust over time to reflect the market and our growing feature set, but we promise to keep those increases reasonable. And when needed we can include built-in price protection so you know how much your renewal will be.
Most new features we release are included in your plan. As we grow, we may introduce new tiers to meet the evolving needs of different businesses or offer certain advanced features as optional add-ons. This doesnโt mean weโll complicate things with endless add-ons or overwhelming choices. Any new tiers will remain straightforward, and add-ons will only be for features that provide distinct, specialized value. Youโll always keep access to the features you signed up for, and weโll never break out existing features into separate paid add-ons.
Weโre here to build a sustainable and profitable business, not just chase growth at any cost. This approach allows us to make healthy business decisions and ensures that we can keep delivering a platform that serves our customers well. Profitability means weโre able to focus on the long term without cutting corners or compromising on quality.
We understand the challenges that startups and non-profits face. Our pricing is designed for small and medium businesses, and we have special pricing available for those who need it most. Letโs not forgetโweโre a startup too, and we want to support other organizations as they grow.
We donโt charge for implementation or setup because modern software shouldnโt require complex, expensive setupsโespecially for small businesses. If you need help with a complex migration from an existing setup, weโll discuss any additional costs, but thatโs entirely optional.
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